Terms of Service✦Privacy Policy

Terms and Conditions

Last updated: September 10, 2026

1. Introduction

Welcome to wowmade.ai ("Website"). These Terms and Conditions ("Terms") govern your access to and use of the Website and services operated by Pinewood Labs1 LLC ("Company", "we", "us", or "our"), a limited liability company registered in Wyoming, USA.

By creating an account or purchasing our services, you agree to be bound by these Terms, our Content & Safety Policy, our Refund Policy, and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website or services.

2. Eligibility

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use WowMade or make purchases.
  • WowMade is not directed to children. We do not knowingly allow anyone under 18 to create an account or generate content.

3. Services Description

wowmade.ai provides AI-powered creative tools for generating images, videos, and other digital content. Our services may include, but are not limited to:

  • AI image generation
  • AI video generation
  • Image-to-video and video enhancement tools
  • Other AI-based creative features made available from time to time

We reserve the right to modify, suspend, or discontinue any part of the services at any time. If a discontinued feature materially affects a paid plan, we will provide reasonable notice.

No first-party AI models. WowMade does not develop, train, own, or host the AI models that produce your generations. We act as an interface and orchestration layer: we pass your prompts and inputs to third-party model providers (including providers of image, video, music, speech, and language models), and return their outputs to you. Generations are produced on those providers' own infrastructure, subject to their model behaviour, capabilities, limitations, and terms. We make no representation or warranty about any underlying model, its training data, its outputs, or its continued availability, and we are not responsible for changes, deprecations, errors, or content produced by any third-party provider.

4. User Accounts

Certain features of our services require the creation of a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

5. Subscriptions, Billing, and Cancellation

We offer monthly subscriptions and one-time credit purchases. All prices, the billing frequency, and what is included are displayed before you complete any purchase, and you must expressly accept the subscription terms — separately from these general Terms — before a subscription starts.

  • Automatic renewal: subscriptions renew automatically at the displayed price each billing period until cancelled.
  • Cancellation: you can cancel online at any time via your account's billing settings, with effect at the end of the current billing period. You keep access until then.
  • Receipts and notices: we send an email receipt after every charge, including instructions on how to cancel, and a confirmation email when your subscription is cancelled.
  • Price changes: prices and plans may change with reasonable prior notice; changes take effect at your next renewal, and you may cancel before then.
  • You are responsible for all applicable taxes associated with your purchases.

By subscribing, you authorize us and our payment processor — Whop for purchases made through Whop checkout, or Stripe for subscriptions started before we moved checkout to Whop — to charge your selected payment method in accordance with your chosen plan.

6. Credits

  • Generations consume credits at the rates displayed in the service.
  • Credits from one-time packs do not expire while your account remains open. Credits included in subscriptions remain usable while your account remains open.
  • Credits have no cash value, are non-transferable, and cannot be redeemed for money except as described in our Refund Policy or required by law.
  • If a generation fails due to a technical error on our side, contact us and we will restore the affected credits.

7. Refunds and Right of Withdrawal

Our Refund Policy includes a 14-day money-back guarantee on every charge, subject to its conditions. If you are a consumer in the EU, EEA, or UK, you also have a statutory right of withdrawal described on our Withdrawal from Contract page. Because credits are delivered immediately after payment, you expressly consent at checkout to immediate performance and acknowledge the effect this has on your withdrawal right, as explained there. Nothing in these Terms limits your non-waivable statutory rights.

8. Intellectual Property Rights

8.1 Our Content

All content on the Website, including but not limited to text, graphics, logos, interfaces, and software, is owned by the Company or its licensors and is protected by applicable intellectual property laws.

You may not copy, modify, distribute, or exploit any part of the Website or services except as expressly permitted by these Terms.

8.2 Your Uploads

You retain ownership of media you upload. You grant us a limited, worldwide, royalty-free license to host, process, and transmit your uploads solely to provide the services (including transmitting them to our AI providers to fulfil your generation requests).

By uploading any image, video, audio, or other media, you represent, warrant, and agree that:

  • You own the content, or you have obtained every right, licence, consent, release, and permission needed from each rights holder and each identifiable person depicted to upload it and to have it processed by our services;
  • The content does not infringe or violate any copyright, trademark, right of publicity, right of privacy, moral right, or other right of any third party, and does not violate our Content & Safety Policy;
  • Every identifiable person in the upload has given explicit consent for their likeness and voice to be modified, animated, transformed into video or audio, or otherwise processed by AI;
  • You will not upload media of minors, or of public figures, celebrities, or any other person without verifiable authorization to do so; and
  • You assume sole responsibility and liability for your uploads and for any output derived from them.

Verifying ownership, copyright clearance, and personal consent is entirely your responsibility. We disclaim all liability arising from user uploads and the outputs derived from them, and Section 15 (Indemnification) applies to any related claim.

8.3 AI-Generated Content

All content generated through the services, including images and videos ("AI-Generated Content"), is made available to you for use, including for commercial purposes, subject to these Terms and the prohibited uses in Section 10.

You receive a non-exclusive, worldwide, royalty-free license to use, modify, distribute, and display AI-Generated Content. The Company does not claim ownership of your AI-Generated Content.

You acknowledge that:

  • AI-generated content may not be eligible for copyright protection under applicable law
  • Outputs may be similar or identical to content generated for other users
  • The Company does not guarantee exclusivity of any generated content
  • The Company does not provide indemnification for intellectual property claims arising from the use of AI-Generated Content

8.4 Biometric Data, Likeness, and Voice

Photos, videos, and audio you upload may contain facial geometry, voiceprints, or other biometric identifiers or biometric information of you or of other people, and our third-party AI providers may process that data to produce the output you request (for example, animating a face or synchronising lips to speech). By uploading such content, you:

  • Give your express, informed, written consent to the collection, transmission, processing, and use of any biometric identifiers and biometric information in the upload for the purpose of providing the requested service;
  • Represent and warrant that you have obtained the same express, informed, written consent from every other identifiable person whose face, voice, body, or likeness appears in the upload;
  • Acknowledge that biometric and likeness data may be transmitted to and processed by third-party AI providers located inside or outside your jurisdiction; and
  • Agree that you are solely responsible for compliance with applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act, the Washington biometric privacy law, and the EU GDPR.

We do not retain biometric identifiers separately from the underlying upload, do not sell biometric data, and do not use it to train AI models. See our Privacy Policy for retention details.

9. AI Transparency

Content created with our services is artificially generated. Images, videos and audio files created on or after 10 September 2026 carry a signed, time-stamped provenance record in the open C2PA format identifying them as AI-generated or AI-modified. You agree not to remove, alter or obscure that record. Anyone can check a file at /verify. You may also download images and videos with the EU "AI generated" icon burned in.

Where you publish AI-Generated Content that depicts real people, places or events in a way that could be taken as authentic, you are the deployer under Article 50(4) of the EU AI Act and must disclose that the content is AI-generated in a clear and visible way, at the latest when a viewer first sees it. Our machine-readable record does not satisfy that visible-disclosure duty on its own. You must not present AI-Generated Content as authentic recordings of real people or events.

10. Prohibited Uses

You agree not to use the services for any of the following (see the Content & Safety Policy for details):

  • Any unlawful purpose or violation of applicable laws or regulations
  • Creating any content that sexualizes minors, in any style — zero tolerance; confirmed material is reported to NCMEC and law enforcement
  • Creating pornographic, sexually explicit, or nude content of any person
  • Creating non-consensual intimate imagery of real people, including AI-generated "deepfakes"
  • Creating realistic depictions of identifiable real people — including public figures and celebrities — without the rights or consents required by applicable law, or in a manner intended to deceive, defame, harass, or exploit
  • Infringing upon the intellectual property, privacy, publicity, or other rights of third parties
  • Creating misleading synthetic media presented as authentic, including election-related disinformation
  • Creating defamatory, hateful, or harassing content
  • Attempting to gain unauthorized access to systems or data
  • Attempting to bypass content moderation, safety filters, or usage limits
  • Interfering with or disrupting the integrity or performance of the services

We reserve the right to investigate and take appropriate action against violations, including content removal, account suspension or termination, and referral to law enforcement.

11. Content Moderation and Reporting

Prompts and uploads are screened by automated moderation before generation, and user reports are reviewed by our team. Anyone may report content via our Report Content page. Valid removal requests for non-consensual intimate imagery are honored within 48 hours in accordance with the U.S. TAKE IT DOWN Act.

12. Copyright Complaints (DMCA)

We respect the intellectual property rights of others and comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512. If you believe content on our platform infringes your copyright, send a written notice to our designated agent at team@wowmade.ai (subject: "DMCA Notice") or by mail to Pinewood Labs1 LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, containing the elements required by 17 U.S.C. § 512(c)(3):

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
  • Identification of the copyrighted work claimed to be infringed
  • Identification of the allegedly infringing material and information sufficient to locate it (for example, a URL)
  • Your contact information (address, telephone number, email)
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf

We respond to valid notices by removing or disabling access to the material. Counter-notices meeting the requirements of 17 U.S.C. § 512(g)(3) may be sent to the same address; we may restore the material 10 to 14 business days after receiving a valid counter-notice unless the complainant notifies us that it has filed a court action. Repeat infringers: we terminate, in appropriate circumstances, the accounts of users who are determined to be repeat infringers. Knowingly submitting a false notice or counter-notice may expose you to liability under 17 U.S.C. § 512(f).

13. Disclaimers

The services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

We do not warrant that:

  • The services will be uninterrupted, secure, or error-free
  • AI-generated outputs will meet your expectations or requirements
  • Generated content will be accurate, complete, or suitable for any specific purpose

AI Output Variability

Due to the inherent nature of artificial intelligence and machine learning technologies, AI-generated content is probabilistic and may produce varying results. Outputs may differ between generations, even with similar inputs. Dissatisfaction with the style or variability of outputs where the service functioned correctly is not a defect; refunds for such cases are governed by our Refund Policy.

No Professional Advice

AI-Generated Content — including text, images, video, and audio — is provided for creative and entertainment purposes only. It does not constitute legal, medical, financial, psychological, safety, or other professional advice, and you should not rely on it to make decisions of that nature. Consult a qualified professional for advice specific to your situation.

14. Limitation of Liability

To the maximum extent permitted by law, the Company and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services.

Our total aggregate liability for any claims related to the services shall not exceed the amount paid by you to the Company for the services during the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law, and nothing in these Terms excludes liability that cannot be excluded by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, losses, or expenses arising from your use of the services or violation of these Terms, including claims arising from your use of AI-Generated Content depicting real people or third-party intellectual property.

16. Force Majeure

We are not liable for any failure or delay in performing our obligations, or for any unavailability, interruption, degradation, or change in the services, to the extent caused by events beyond our reasonable control. These include outages, downtime, rate limiting, content-policy changes, pricing changes, model deprecations, or termination of service by any third-party AI model provider, cloud-infrastructure provider, payment processor, or other vendor; acts of God, natural disasters, and public-health emergencies; war, terrorism, or civil unrest; government action, sanctions, or regulation; labour disputes; cyberattacks; and internet, telecommunications, or utility failures. Credits are not consumed for generations that fail for these reasons, and any refund for such disruptions is governed by our Refund Policy and your non-waivable statutory rights.

17. Termination

We may suspend or terminate your account and access to the services at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in conduct harmful to the Company, other users, or third parties. Violations of Section 10 involving minors or non-consensual intimate imagery result in immediate permanent termination.

Upon termination, your right to use the services will immediately cease.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website with a revised "Last updated" date, and material changes will be notified to account holders by email or in-app notice with reasonable advance notice. Continued use of the services after changes become effective constitutes acceptance of the revised Terms.

19. Governing Law and Dispute Resolution

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

19.1 Governing Law

These Terms are governed by the laws of the State of Wyoming, USA, and the Federal Arbitration Act, without regard to conflict-of-law principles.

19.2 Informal Resolution First

Before starting any formal proceeding, you agree to contact us at team@wowmade.ai with a description of the dispute and to attempt in good faith to resolve it informally for at least sixty (60) days.

19.3 Binding Individual Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the services that is not resolved informally shall be resolved by final and binding arbitration on an individual basis, rather than in court, except that (a) either party may bring an eligible claim in small-claims court, and (b) either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property rights. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules before a single arbitrator, in English, and may be conducted by video or written submissions where the rules allow. Judgment on the award may be entered in any court of competent jurisdiction. To the extent a claim proceeds in court rather than arbitration, it shall be brought exclusively in the state or federal courts located in Wyoming, USA.

19.4 Class Action and Jury Waiver

You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. If this class action waiver is found unenforceable as to a particular dispute, this entire Section 19.3 shall be void as to that dispute. Both parties waive any right to a jury trial to the fullest extent permitted by law.

19.5 30-Day Opt-Out

You may opt out of this arbitration agreement by emailing team@wowmade.ai within thirty (30) days of first accepting these Terms, with the subject "Arbitration opt-out", your full name, your account email, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.

19.6 Consumers in the EU, EEA, UK, and Elsewhere

If you are a consumer in the European Union, European Economic Area, or United Kingdom, or in any other jurisdiction whose law does not permit mandatory pre-dispute arbitration or class waivers for consumers, Sections 19.3 and 19.4 do not apply to you, this choice of law does not deprive you of the protection of the mandatory consumer-protection provisions of your country of residence, and you may bring proceedings in the courts of your country of residence. The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

20. Time Limit for Claims

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to these Terms or the services must be filed within one (1) year after the claim or cause of action arose, or it is permanently barred. This limit does not apply to consumers in jurisdictions where a shorter limitation period cannot be agreed by contract.

21. Export Controls and Sanctions

You represent and warrant that you (a) are not located in, ordinarily resident in, or a national of any country or territory subject to comprehensive U.S. sanctions; (b) are not listed on any U.S. Government list of prohibited or restricted parties, including the OFAC Specially Designated Nationals List, or any equivalent list maintained by another government; and (c) will not use the services in violation of any applicable export-control, sanctions, or anti-terrorism law.

22. Referral Program

We may offer a referral program allowing eligible users to earn credits for referring new customers.

Referral program conditions may include:

  • Referrers must hold an active account
  • Referred users must complete a qualifying paid subscription
  • Credits are awarded only after successful payment
  • Fraudulent or abusive activity may result in forfeiture of credits or account termination

We reserve the right to modify or discontinue the referral program at any time.

23. General Provisions

  • Entire agreement. These Terms, together with the policies they reference (including our Privacy Policy, Content & Safety Policy, Refund Policy, and Withdrawal page), are the entire agreement between you and the Company regarding the services and supersede all prior agreements and communications on that subject.
  • Severability. If any provision of these Terms is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed if that is not possible, and the remaining provisions remain in full force.
  • No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
  • Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, or by operation of law.
  • Survival. Provisions that by their nature should survive termination — including intellectual property, biometric and likeness acknowledgments, disclaimers, limitation of liability, indemnification, time limits for claims, and dispute resolution — survive termination of your account or these Terms.
  • Electronic communications. You consent to receive communications from us electronically, by email and through notices on the Website, and agree that they satisfy any legal requirement that communications be in writing.
  • Headings. Section headings are for convenience only and have no legal effect.

24. Contact Information

Pinewood Labs1 LLC

30 N Gould St, Ste N, Sheridan, WY 82801, USA

Website: https://wowmade.ai

Email: team@wowmade.ai